Help & Information

Everything about reaching us, current offers, common questions, traveler reviews and our policies — all in one place.

Contact Us

Have questions about a package or need a custom itinerary? Our travel experts are just a call or message away.

Call Us

+91 90535 55240

Mon–Sun, 9:00 AM – 9:00 PM

Email Us

info@packandgo.in

We reply within 24 hours

Visit Us

Gurugram, Haryana, India

Chat With Us

Fastest way to get a custom quote

Chat on WhatsApp

Offers & Deals

Here's a quick look at what's live right now. Offers rotate, so check back often.

Up to 25% OFF

🌴 Summer Getaways

Book any Himachal or Uttarakhand package this June & save big. Use code SUMMER25.

From ₹15,999

Kashmir

Houseboats, Shikara rides & snow-capped valleys await.

From ₹34,999

Dubai

Desert safaris, Burj Khalifa & luxury stays.

Explore All Packages

Frequently Asked Questions

Quick answers to what travelers ask us most.

Browse packages on our Tour Packages page, then send an inquiry via WhatsApp or the enquiry form. Our team will confirm availability and guide you through payment.

Yes, every package can be tailored — duration, hotel category, activities and group size can all be adjusted. Share your preferences with our team.

Most packages include stay, breakfast, sightseeing and transport as listed on the package page. Flights, visas and personal expenses are usually separate unless stated.

Reach out to our support team as early as possible. Refer to our Cancellation Policy below for applicable timelines and charges.

Yes, we offer special group packages for 10+ travelers with better per-person pricing. Check our Group Packages page for details.

We accept UPI, bank transfer, and major cards. Most bookings need an advance payment to confirm your slot, with the balance due before departure. Message us on WhatsApp for the exact terms on your chosen package.

For domestic trips, a valid government photo ID (Aadhaar, PAN, or driving license) is usually enough. For international trips, you'll need a valid passport and, depending on the destination, a visa. Our team will share the exact document checklist once you confirm your package.

Yes, many of our packages are family-friendly and can be adjusted for a comfortable pace, accessible stays, and kid- or senior-friendly activities. Let us know your family's needs when enquiring so we can tailor the itinerary.

It depends on the region: hill stations like Manali are pleasant in summer and snowy in winter, beach destinations are best from October to March, and desert regions like Rajasthan are most comfortable between October and March too. Check our destination guides on the blog for season-specific details.

Yes, flights, hotel category upgrades, and visa assistance for international trips can all be added to your package. Share your requirements with our team and we'll include them in your quote.

Domestic packages cover destinations within India and typically don't need a visa, while international packages include visa guidance, international flights, and destination-specific travel requirements. Both can be customized in the same way.

We aim to respond as quickly as possible during business hours. For the fastest response, message us directly on WhatsApp with your destination and travel dates.

If weather conditions like heavy snowfall, rain, or flight delays affect your itinerary, our team works with local partners to adjust the plan wherever possible. Reach out to our support team as soon as an issue comes up during your trip.

We recommend travel insurance for both domestic and international trips, especially for adventure activities or international travel. Ask our team and we can guide you toward suitable options for your trip.

Yes, we plan trips for solo travelers as well as couples, families, and groups. Packages can be adjusted for solo travel, including safer accommodation choices and optional group-joining options where available.

What Our Travelers Say

Real experiences from travelers who booked with Pack & Go.

★★★★★

"Absolutely amazing experience! The Manali trip was perfectly organized. Everything was top notch!"

RK
Rahul KumarDelhi — Manali Trip
★★★★★

"Pack & Go made our Rajasthan trip unforgettable. Great value for money. Highly recommended!"

PS
Priya SharmaGurugram — Rajasthan Tour
★★★★☆

"Rishikesh adventure package was amazing! River rafting, camping, bungee — best trip ever!"

AM
Amit MehtaNoida — Rishikesh Adventure

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